Scholfield Honda New Cars
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Customer Review

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Three time Honda owners    Cheryl  --  June 8, 2017

Dear Roger,

We have purchased 3 vehicles from Scholfield and Mike Henderson was our salesman on all of them.  He is very professional, knowledgeable and easy to talk to.  Our experience was pleasant and no pressure which is what we like!  We definitely recommend Honda to our friends because this is our fifth one we've owned and highly recommend Mike!   ~Cheryl Prange

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Wonderful experience    Shelly -- May  6, 2017

This is #8 purchase for me and by far the easiest purchase of them all!  My compliments also on your new building, it is a very nice facility!  I remember when I purchased my first Honda in 1979 from Foster Falwell at the old Pontiac dealership. Honda was a one car garage in the parking lot at that time!  My how you all have evolved!!   My salesperson ~ Chris Kurth ~ is a definite asset to your team.  His no-pressure sales approach is wonderful!  It was great to work with him from pre-purchase to send-off!!  I will recommend him to anyone looking for a vehicle at Scholfields!  As a side note, your service department has always been very customer friendly, and works to resolve any issues promptly.  Again, thank you for a wonderful customer experience on my new car purchase of the 2017 Honda CR-V EX-L!!  

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New facility is top notch        Scott --  April 20, 2017

Hi Roger,

Thank you for the follow up letter on the purchase of our Pilot.  You mention in it if there was any one individual or individuals that stood out. I have purchased/leased our last five vehicles from your dealership in the last five years.  Brad Cox is the primary reason for this.  He is the epitome of a good, honest person and takes any hassle out of buying a vehicle. 

Your new facility is top notch, with all employees being very friendly.  I did refer one of myColleagues there last week who is now a proud owner of a Civic.

Respectfully, Scott

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Smooth and easy    Kelsey -- February 27, 2017

Hi Roger! Thank you for your letter welcoming me to the Schofield Honda team. I've had a great experience with my Honda CRV thus far. I wanted to let you know Bush Vo has been nothing but helpful and answer my every question I've had on my CRV in a professional and timely manner. He has made this a smooth, easy transition. 

Thank you!

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Why I come back, year after year      Douglas -- February 17, 2017

Just want to drop you a line and thank you for some of the people that work for you. Just bought my third pilot from Hai Nguyen. He has sold me all three Pilots and his performance has been flawless, I can’t say enough good things about him and his salesmanship. Your west side service department is the other reason I keep buying from you. They fix it right every time, and listen to everything I have to say. Great service. Drew, your business office manager - what a professional. He has it right at the beginning and only takes minutes to get the paperwork done. Last but not least, Jason came out to talk about the car  and any add-ons or accessories I might be interested in. And he got the appointments set up and I got my add ons without any problems at all. What a team.. keep them all, they are the reason I come back to you folks year after year.

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No pressure     Lin  l  February 4, 2017

Roger, re: receipt of your note on my purchase of the TL. This is the 3rd vehicle I have purchased from your dealership, and I have to say I appreciate the lack of what I call the  "Now, little lady, I know what is best" syndrome. There is no condescension or pressure from your staff. Kenny Skinner was very helpful and Bill Pace and I bonded over being southern. This was one of the best car buying experiences I have had.

LOVE my Scholfield  Honda,

Going above and beyond     Janet  -- January 30, 2017 

Thank you for your nice message about my purchase of a CR V. I am enjoying my new ride. I did want to mention to you that I totally appreciated the time and expertise of Brian. I was not planning to replace my 2004 Accord but had to due to an accident, I had planned to drive it to at least 200,000 miles! My plan was to get a CR V but not for a couple of years. Brian helped me get through this trauma! He went above and beyond to assure I could work all the functions in this car, I have even been back for remedial teaching. 

Drew was also very professional and efficient helping me through all the paperwork.

Thank you,
Janet

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Recent Purchasing Experience            Diane G  --  December 15, 2016

Roger,

After my recent purchase and your note about seeking feedback on the experience, I wanted to let you know how much I think of your organization. My recent purchase of a 2016 Honda CRV Touring Model is my fourth Honda that I’ve purchased through Scholfield. I appreciate everything about the experience of working with the dealership and the service center. My salesman, Brian Watkins was informative and accommodating, but not pushy. He was the epitome of customer service. Jason Shire was also helpful in my decision to purchase a few options for my car and my visit with Bill Pace was very comfortable and personable. All three of these folks were helpful in my inquiry about bringing some students for a Field Trip and pointed me in the direction of Brad Cox who has set a time for I and my students to make a visit to look at the purchasing process of a vehicle as well as all the aspects of operating and managing a successful and prosperous business. We’ll be at the dealership next week.

I didn’t mention the folks in the service center, but my experience with the service center to have a couple of options taken care of was done in very timely and accommodating manner.Thank you for all that you and your organization do for its customers.

Diane G.

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